Frequently Asked Questions
Everything you need to know about your Fixo tech experience.
What is the warranty period for Fixo electronics?
All Fixo products come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship. Extended protection plans are available at checkout.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. We also offer express shipping options that deliver within 1-2 business days depending on your location.
Do you offer a return policy if I am not satisfied?
Yes, we offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Are your products compatible with international voltage standards?
Most Fixo devices are dual-voltage (110V-240V). However, we recommend checking the technical specifications on the specific product page before your purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and secure financing options through Klarna and Affirm.
How can I track my package after it has shipped?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to our courier’s portal to monitor your delivery in real-time.